Job Description

Assistant Property Manager - Affordable HousingPosition SummaryThe Assistant Property Manager supports the day-to-day operations of an affordable housing community, ensuring compliance with all regulatory requirements while delivering excellent customer service to residents and partners. This role works closely with the Property Manager to oversee leasing, compliance, resident relations, and administrative functions, with a strong focus on affordable housing programs, including Affordable /Conventional.The ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing environments with layered funding sources.Key ResponsibilitiesLeasing & Resident RelationsAssist with leasing activities including application processing, waitlist management, move-ins, transfers, and move-outsProvide professional, respectful customer service to residents, applicants, and community partnersRespond to resident inquiries and concerns and assist with issue resolution in accordance with company policiesEnsure Fair Housing and non-discrimination practices are followed at all timesAffordable Housing ComplianceSupport compliance with Affordable Redevelopment / Conventional, and other applicable affordable housing programsAssist with income certifications, annual and interim recertifications, verifications, and file auditsMaintain accurate and organized resident files in compliance with regulatory agency requirementsPrepare documentation for audits, inspections, and monitoring reviews (TCAC, HUD, local housing authorities, etc.)Administrative & Financial SupportAssist with rent collection, posting, and delinquency trackingSupport subsidy administration and coordination with housing authoritiesPrepare reports, logs, and correspondence as requiredAssist with vendor coordination, work orders, and follow-up with maintenance staffOperations & Team SupportSupport the Property Manager with daily site operations and staff coordinationAssist with enforcing house rules, lease provisions, and company policiesParticipate in inspections, unit walks, and compliance reviewsMaintain confidentiality of resident, staff, and company informationQualificationsMinimum 2 years of experience in affordable housing property managementRequired experience with Affordable Redevelopment / ConventionalStrong understanding of Fair Housing, HUD, and tax credit compliance requirementsExcellent organizational, communication, and customer service skillsProficiency with property management software (e.g., RealPage, Yardi, or similar) preferredAbility to work independently and as part of a team in a fast-paced environmentEducation & Certifications (Preferred)High school diploma or equivalent required; college coursework in business, real estate, or related field preferredAffordable housing certifications (COS, C3P, TCS, SHCM, or equivalent) a plusCompensation & BenefitsCompetitive hourly rate or salary (based on experience)Performance-based incentives (where applicable)Comprehensive benefits package may include:Medical, Dental, Vision401(k) with company matchPaid time off and paid holidaysOpportunities for growth and advancement within affordable housing managementWork EnvironmentOn-site position at an affordable housing communityOccasional evenings or weekends may be required based on operational needsEqual Opportunity EmployerWe are committed to providing equal employment opportunities and fostering a diverse, inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.Background & Drug Screening DisclaimerRoyal Property Management Group (RPM) is committed to maintaining a safe, professional, and compliant workplace and residential environment. As part of our standard screening procedures, RPM may conduct background checks and/or drug screenings in accordance with applicable federal, state, and local laws.By applying for employment, residency, or participation in RPM-administered programs, you acknowledge and agree to the following:You authorize RPM and its designated third-party vendors to conduct background investigations, which may include but are not limited to criminal history, employment verification, education verification, and reference checks.You authorize RPM to conduct drug and/or alcohol screenings where required by policy, regulation, or contractual obligation.You understand that any screening results will be handled confidentially and used solely for eligibility and compliance determinations.You acknowledge that falsification, omission, or misrepresentation of information may result in denial of employment, housing, or program participation, or may lead to disciplinary action or termination.You understand that screening decisions are made in compliance with Fair Housing laws, Equal Employment Opportunity (EEO) regulations, and all applicable anti-discrimination laws.You may request a copy of your screening report and have the right to dispute any inaccurate information pursuant to the Fair Credit Reporting Act (FCRA) and applicable state laws.RPM does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, familial status, veteran status, or any other protected class.

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